Terms of Service

Welcome to Drawdy.

These Terms of Service ("Terms") govern your access to and use of Drawdy's websites, applications, diagramming tools, whiteboards, synchronization services, cloud storage features, and related services (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms.

If you do not agree to these Terms, you must not use the Services.

By using the Services, you represent and warrant that:

• Your use of the Services complies with applicable laws.

Certain features require an account.

You are responsible for:

• Maintaining the security of your account;
• Protecting your login credentials;
• All activities conducted through your account.

You must provide accurate and complete information when registering.

Drawdy may suspend or terminate accounts that contain false, misleading, or fraudulent information.

Drawdy provides certain features free of charge.

The free plan includes unlimited boards stored on your device and three cloud boards. A paid subscription ("Drawdy Pro") lifts that limit to unlimited cloud boards.

Feature availability may change from time to time.

You retain ownership of all content that you create, upload, import, store, or share through Drawdy.

This includes:

• Diagrams;
• Whiteboards;
• Drawings;
• Templates;
• Files;
• Images;
• Comments;
• Workspace content.

Content that an AI app you connect or an extension you install creates on your boards is treated as your content.

Drawdy does not claim ownership of your content.

To operate the Services, you grant Drawdy a limited, non-exclusive, worldwide, royalty-free license to:

• Store;
• Process;
• Display;
• Synchronize;
• Backup;
• Transmit;
• Reformat;

your content solely as necessary to provide and maintain the Services.

This license ends when your content is permanently deleted from Drawdy systems, except where retention is required by law or legitimate security purposes.

You are responsible for:

• Your content;
• Your use of the Services;
• Maintaining backups of important information;
• Compliance with applicable laws and regulations.

Drawdy is a tool for creating and managing content and does not verify the accuracy, legality, or ownership of user content.

You may not use Drawdy to:

• Violate applicable laws;
• Infringe intellectual property rights;
• Upload malware or harmful code;
• Conduct fraud or phishing activities;
• Access systems without authorization;
• Disrupt the Services;
• Circumvent technical restrictions;
• Reverse engineer the Services;
• Abuse platform resources;
• Operate automated systems that negatively affect platform performance.

Additional restrictions may be described in the Drawdy Community Guidelines.

You control who may access content that you choose to share.

Drawdy is not responsible for:

• Unauthorized sharing by users;
• Actions taken by collaborators;
• Disclosure resulting from sharing settings selected by users.

Users are responsible for reviewing sharing permissions before granting access.

Drawdy may integrate with third-party services.

Examples may include:

• AI apps you connect through Drawdy's MCP server;
• Extensions from the Drawdy marketplace, including those made by third-party publishers;
• Other integrations.

Use of third-party services is governed by their own terms and privacy policies.

When you connect an AI app or install an extension, you authorize it to act on your boards within the access you approve, and you are responsible for what it does on your behalf. You can revoke that access at any time.

Drawdy does not control the output of AI apps or third-party extensions. Drawdy may review, restrict or remove any extension from the marketplace, including for security or policy reasons.

Drawdy is not responsible for third-party services.

Paid subscriptions are billed according to the pricing presented at the time of purchase.

Unless otherwise stated:

• Subscriptions renew automatically;
• Fees are charged in advance;
• Users may cancel at any time;
• Cancellation takes effect at the end of the current billing period.

Except where required by law, payments are non-refundable.

Where available, users may export content in supported formats.

Users are responsible for exporting and backing up content before deleting accounts or terminating subscriptions.

Drawdy does not guarantee indefinite storage of inactive accounts.

Drawdy may suspend, restrict, or terminate access to the Services if:

• These Terms are violated;
• Fraud or abuse is detected;
• Security risks arise;
• Required by law;
• Necessary to protect the Services or other users.

Users may stop using the Services at any time.

We strive to provide reliable Services but do not guarantee uninterrupted availability.

The Services may be modified, suspended, or discontinued at any time.

Maintenance, upgrades, outages, or third-party failures may affect availability.

THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE."

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DRAWDY DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF:

• MERCHANTABILITY;
• FITNESS FOR A PARTICULAR PURPOSE;
• NON-INFRINGEMENT;
• AVAILABILITY;
• ACCURACY.

USE OF THE SERVICES IS AT YOUR OWN RISK.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, DRAWDY SHALL NOT BE LIABLE FOR:

• INDIRECT DAMAGES;
• INCIDENTAL DAMAGES;
• CONSEQUENTIAL DAMAGES;
• LOSS OF PROFITS;
• LOSS OF DATA;
• BUSINESS INTERRUPTION.

DRAWDY'S TOTAL LIABILITY SHALL NOT EXCEED THE GREATER OF:

(A) THE AMOUNT PAID BY YOU TO DRAWDY DURING THE TWELVE (12) MONTHS PRECEDING THE CLAIM

NOTHING IN THESE TERMS SHALL EXCLUDE OR LIMIT LIABILITY TO THE EXTENT SUCH LIABILITY CANNOT BE EXCLUDED OR LIMITED UNDER APPLICABLE LAW.

IN PARTICULAR, THE LIMITATIONS AND EXCLUSIONS OF LIABILITY IN THIS SECTION SHALL NOT APPLY TO:

• FRAUD OR FRAUDULENT MISREPRESENTATION;
• WILFUL MISCONDUCT;
• GROSS NEGLIGENCE;
• DEATH OR PERSONAL INJURY CAUSED BY DRAWDY'S NEGLIGENCE TO THE EXTENT SUCH LIABILITY CANNOT BE EXCLUDED UNDER APPLICABLE LAW; OR
• ANY OTHER LIABILITY THAT CANNOT BE EXCLUDED OR LIMITED BY APPLICABLE LAW.

You agree to indemnify and hold harmless Drawdy, its affiliates, officers, employees, and partners from claims arising from:

• Your content;
• Your use of the Services;
• Your violation of these Terms;
• Your violation of applicable laws or third-party rights.

Drawdy may modify, update, add, remove, suspend, or discontinue any part of the Services at any time.

We may also update these Terms from time to time to reflect changes in our Services, legal requirements, business operations, or other circumstances.

For material changes to these Terms, Drawdy will provide notice through the Services, by email, or through other reasonable means.

Where required by applicable law or where determined by Drawdy, users may be required to review and expressly accept the updated Terms before continuing to access or use the Services.

If you do not agree to the updated Terms, you must stop using the Services and may terminate your account at any time.

Continued use of the Services after accepting the updated Terms constitutes acceptance of the revised Terms.

These Terms shall be governed by and construed in accordance with the laws of Thailand.

Any dispute arising out of or relating to these Terms shall be subject to the exclusive jurisdiction of the courts of Bangkok, Thailand.

Drawdy shall not be liable for any delay, interruption, failure to perform, or unavailability of the Services resulting from causes beyond its reasonable control, including but not limited to:

• Natural disasters;
• Floods;
• Fires;
• Earthquakes;
• Epidemics or pandemics;
• War;
• Terrorist acts;
• Civil unrest;
• Government actions;
• Labor disputes;
• Internet or telecommunications failures;
• Power outages;
• Cyberattacks;
• Failures of third-party service providers; or
• Other events beyond Drawdy's reasonable control.

During the occurrence of a Force Majeure event, Drawdy's obligations under these Terms shall be suspended to the extent affected by such event.

Remark: For purposes of these Terms, a "Force Majeure Event" includes, without limitation:

• Natural disasters, including floods, earthquakes, storms, fires, and other acts of nature;
• Epidemics, pandemics, public health emergencies, and governmental health measures;
• War, terrorism, civil unrest, riots, labor disputes, or acts of government;
• Internet outages, telecommunications failures, DNS failures, or widespread network disruptions;
• Failures, outages, interruptions, or unavailability of third-party service providers, cloud infrastructure providers, hosting providers, authentication providers, payment processors, or storage providers;
• Cyberattacks, distributed denial-of-service (DDoS) attacks, ransomware incidents, supply-chain attacks, or security incidents beyond Drawdy's reasonable control;
• Power outages, utility failures, or infrastructure disruptions; and
• Any other event beyond Drawdy's reasonable control that prevents or materially affects the provision of the Services.

You may not assign, transfer, delegate, or otherwise dispose of any rights or obligations under these Terms without Drawdy's prior written consent.

Drawdy may assign, transfer, delegate, or otherwise transfer its rights and obligations under these Terms, in whole or in part, without restriction, including in connection with:

• A merger;
• Acquisition;
• Corporate restructuring;
• Sale of assets; or
• Change of control.

These Terms shall be binding upon and inure to the benefit of the parties and their respective successors and permitted assigns.

These Terms, together with the Privacy Policy, Cookie Policy, Community Guidelines, Payment and Subscription Agreement, and any other policies or agreements expressly incorporated by reference, constitute the entire agreement between you and Drawdy regarding the Services.

These Terms supersede all prior or contemporaneous agreements, understandings, representations, communications, and proposals, whether written or oral, relating to the Services.

If any provision of these Terms is determined to be invalid, illegal, or unenforceable, the remaining provisions shall remain in full force and effect.

Failure by Drawdy to enforce any provision of these Terms shall not constitute a waiver of any right or provision.