Support

Last updated: October 6, 2026

1. Contact Us

Email support@drawdy.io for help with your account, your boards, billing or a connected AI app.

Include the email address you sign in with, a link to the board if the question is about one, and what you expected to happen.

2. Connect an AI App

Drawdy's MCP server lets Claude, ChatGPT and other AI apps list, read and draw on your cloud boards. Add it to your app with this server URL:

https://mcp.drawdy.io/mcp

You sign in to Drawdy in your browser and approve access; there is no API key. The setup guide has steps for each app.

3. Disconnect an AI App

Open Account, then MCP and revoke the app. It loses access to your boards right away, and you can reconnect at any time.

4. Report a Security Issue

Email support@drawdy.io with "Security" in the subject and the steps to reproduce. Please don't post the details publicly until we have replied.

5. Privacy and Terms

How we handle your data is in the Privacy Policy, and the rules for using Drawdy are in the Terms of Service.